Macasino's Terms & Conditions — Clear & straightforward

Please read these Terms and Conditions carefully before using the Macasino website (macasino.net) or mobile application. By registering an account or using any of our services, you are deemed to have accepted all of these terms.

These Terms & Conditions constitute a legally binding agreement between the company operating Macasino and its users. The rules set out here apply to all use of the platform — whether accessed via browser, app, or any other device.

In these Terms and Conditions, "Macasino", "we", and "us" refer to the entity operating the platform, while "user", "you", and "member" refer to any registered or unregistered individual accessing or using the platform.

Each individual may register only one account at Macasino. Opening multiple accounts under the same name, household address, or payment method is strictly prohibited.

• The name, mobile number, date of birth, and address provided at registration must be accurate and kept up to date.
• A photo of your National ID or passport may be requested during KYC verification.
• Your account password must be kept strictly confidential — do not share it with anyone.
• Accounts may not be transferred, sold, or lent to another person.
• The account holder is solely responsible for all activity carried out on their account.

You must be at least 18 years old to register an account and use Macasino's services. Anyone under 18 is strictly prohibited from using the platform.

Macasino may request identity documents for age verification at any time. Failure to provide documentation or the presence of suspicious information may result in temporary account suspension.

Macasino supports multiple payment methods including bKash, Nagad, Rocket, and bank transfer. The following rules apply to all deposits and withdrawals.

• Withdrawals must be made to the same account used for deposits — payments to third parties are not permitted.
• KYC verification must be completed before submitting a withdrawal request.
• Wagering requirements must be met before withdrawing from a bonus balance.
• In cases of money laundering or suspicious transactions, Macasino is obligated to freeze payments and report to the relevant authorities.

All bonus and promotional offers at Macasino are subject to the General Terms described below. Where a specific promotion has its own terms, these will be listed on the promotion page.

• Wagering Requirements: A wagering requirement of typically 20x to 40x applies before bonus funds can be withdrawn. Check the promotions page for the specific requirements of each offer.
• Bonus Validity: Every bonus has a set expiry period — typically 7 to 30 days. Any unused bonus balance will be forfeited once it expires.
• Maximum Bet Limit: When wagering with bonus balance, a maximum bet limit of ৳500 per bet generally applies.
• Game Selection: Some bonuses are only valid for specific games or betting markets. Wagering contributions may not be equal across all games.
• Multiple Bonuses: It may not be possible to have multiple bonuses active at the same time — this depends on the terms of each individual offer.

Before placing bets at Macasino, please read the specific rules for each market. The general betting rules are outlined below.

• Once a bet is placed, it generally cannot be cancelled or changed — exceptions may apply in certain live betting situations.
• Macasino reserves the right to void any bets placed due to a technical error or incorrect odds.
• Bets may be declared void if a match or event is cancelled or does not conclude within the scheduled time.
• Maximum win limits vary by market and are displayed at the time of placing a bet.
• Deliberately exploiting odds vulnerabilities (arbitrage betting) is prohibited.

In any disputed situation involving Sports Betting, Macasino's decision is final. Contact our support team if you wish to appeal.

All casino games at Macasino use an independently audited RNG (Random Number Generator). This means every game outcome is entirely random — neither Macasino nor the player can predict or influence results.

• The RTP (Return to Player) for every game is publicly disclosed.
• We reserve the right to void any abnormal winnings resulting from a technical error.
• Disrespectful behaviour towards dealers in Live Casino may result in account suspension.
• If your internet connection drops during a game session, the result is saved on our servers.

Macasino operates a zero-tolerance policy on fraud, money laundering, and any form of deceptive activity. The following actions are strictly prohibited.

• Claiming bonus benefits through multiple accounts.
• Making deposits using stolen or third-party payment details.
• Using bots, scripts, or automated software to play games.
• Attempting to gain unauthorized access to another user's account.
• Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.

For your security, we recommend enabling two-factor authentication (2FA) on your Macasino account. If you notice any suspicious activity, contact our support team immediately.

Macasino believes gaming is for entertainment, not a source of income. Responsible gaming is a core value for us, and we provide a range of tools to help members stay in control.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits.
• Session Timer: Set a reminder after a set period of time.
• Self-Exclusion: Self-exclusion options ranging from 24 hours to permanent account closure.
• Cooling-Off: Take a break by activating a 7-day or 30-day cooling-off period.

If you notice signs of problem gambling, please Responsible Play Visit the page or get in touch with our support team.

Macasino may suspend or permanently close an account at any time without notice for any of the following reasons.

• Violation of any clause in these Terms & Conditions.
• Opening or operating an account using false information.
• Fraud, cheating, or suspicious activity.
• Failure to pass age verification.
• Regulatory directives or legal requirements.

Users may request account closure at any time. If an account is closed for a valid reason, any available balance will be refunded. If closure is due to a breach of terms, the balance may be forfeited.

All content on the Macasino website and app — including logos, designs, text, game interfaces, software, and other materials — is protected under the intellectual property rights of Macasino or its respective partners.

• Personal, non-commercial use of the platform is permitted.
• Macasino's logo, brand name, and content may not be used elsewhere without prior permission.
• No part of the platform may be reverse-engineered or copied.

Macasino reserves the right to amend, add to, or remove any part of these Terms & Conditions at any time. For significant changes, notice will be sent to your registered email or posted on the platform.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. If you do not agree, please close your account.

Last updated date of these Terms and Conditions: January 2026. Previous versions are available upon request from our support team.